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Jagpreet
30 July, 2024
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“People work for money but go the extra mile for recognition, praise and rewards.”– Dale Carnegie
When you go to the office on Monday morning, you see your office colleagues are working as you have a deadline for an important project. Two of your colleagues are discussing work-related things. Rakesh is an analytical thinker and Naina is a problem solver. They are helping the recruit Surbhi to speed up the work for the meeting. Now as a manager, you need to harmonise with these many talented people and you also have to ensure that each employee is valued. Now, this is known as people management. This is a skill which helps to manage people in the organisation.
According to a Gartner survey, merely 13% of employees express complete satisfaction with their employment. According to research on customer experiences conducted by Gartner, “feel factors,” or the way people feel both during and after their experience, account for two-thirds of the elements that influence customer happiness. As a manager, it is very useful for you to acknowledge these skills. Read the blog further to know the top 10 people management skills that you can use in day to day life in your office.
People management is basically the skills required to manage people in the organisation. Its primary goal is to lead, develop, inspire, and manage staff on a daily basis to achieve the organisation’s mission and overarching goals. Some of the responsibilities of people management include hiring, onboarding, training and development, performance management, employee engagement, and pay and benefits. The vision of people management is to maximise productivity at work and foster career advancement. Multiple criteria guarantee optimal performance during the process. The criteria consist of educating and inspiring staff members to become better versions of themselves.
It is important to develop proficiency in people management to establish yourself as a respected and successful manager. The following are the top ten people management skills you need to develop so that you can guide your team to success:
Commitment is among the most important skills a manager should have. Among the traits that a successful manager should cultivate are the drive to advance, assume greater responsibility, and mentor others. Employee dedication and leadership commitment go hand in hand. As a manager, you must be devoted to believing in and communicating the organisation’s direction and purpose if you want workers who are dedicated to their tasks.
When we communicate effectively, we are aware of what we are attempting to convey and the listener understands exactly what we mean. A crucial component of both our personal and professional life is this communication. If you are a manager then communication is the key. It balances the talks between the employer and the management. You should have one to one conversations, weekly meetings and proper feedback to have effective communication with peers.
Using people management skills to improve the working environment requires sheer courage. As a manager, you have to make difficult choices, even when doing so feels impolite or uncomfortable. It is the responsibility of a people manager to handle such matters without causing any harm to the business or other employees, whether it be by arguing with an employee who is misbehaving about their behaviour or by firing them for poor performance.
You should understand and experience your team members’ thoughts as a necessary component of empathy. It builds rapport and trust. When you genuinely care about the welfare of your staff, they feel appreciated and encouraged. This could be as easy as praising them for their efforts or being understanding when they face personal difficulties.
Decision-making is one of the most underrated skills of being a manager. Making decisions is a significant portion of management. It also benefits the company and staff in the long run. After making the decision, you should also make sure that the decision is implemented properly. You can have a clear vision and be able to understand the implications of the decision.
Apart from courage, empathy, and commitment, accountability is another major factor that affects both people management and leadership. Everybody makes errors so as a manager you need to understand that your employees will also make mistakes. For this reason, a manager must set an example of accountability by following through on commitments, fulfilling deadlines, being flexible and making amendmrnts for decisions.
Being able to actively listen to staff and accept feedback and constructive criticism is another aspect of good people management. Feedback should constantly be given and received in both directions. An effective people manager is willing to learn and adapt new techniques for leading that generate positive responses from their subordinates. People with varied learning styles and age groups, for instance, are inclined to favour communication approaches that differ from one another.
A clear vision benefits both the staff and business expansion. A leader needs to see the big picture of an organisation’s daily operations. In addition, it is also important to have a clear future vision. As a leader in people management, it is not only about enhancing the present; it is also critical to have a clear vision of the future and a plan for getting there.
Delegation in profession shows that you trust your team and staff. It also shows that you recognise their strengths. Nowadays in this digital era there are many people who do work from home, which is obviously the need of the hour. So in order to have a continuation of your work you should learn to trust them for better people management skills. You can do this by giving genuine feedback and avoiding micromanagement.
Motivation is something that works in all settings whether professional or personal. It is one of the major key components that boost people management skills. In order to sustain high productivity and work satisfaction a committed staff is required. Recognise the motivations of each team member and adjust your strategy accordingly. Find ways to sustain the enthusiasm, whether it be through rewards, incentives, or chances for professional growth.
People management skills are centred on maintaining engagement, raising productivity, and guaranteeing staff retention. Therefore, it is important that you build effective communication, trust, commitment and be accountable for your actions.If you can motivate your employees and your work is getting better then you as a manager have won in your career.
A professional who manages a group of employees is known as a people manager. They have a crucial role in monitoring daily operations and encouraging staff growth to meet organisational goals. They make sure that everyone on the team is driven, effective, and content in their positions.
A good people manager cares for his team members. All the qualities of a successful manager, such as confidence, effective communication skills, and active listening techniques, are useless if you don’t have any regard for your team members.
10 leadership skills for managers are: Effective communication, team building, inspiration and motivation, problem-solving, empathy, decision-making, time management, delegation, conflict resolution, and. adaptability and flexibility.
