Online MBA In Hospitality Management: Complete 2024 Guide

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Jagpreet

26 July, 2024

Online MBA In Hospitality Management: Complete 2024 Guide

Understanding the Hospitality Industry and its Segments

One of the most work-intensive yet lucrative industries to be a part of is the hospitality industry, which is primarily broken down into separate sectors:

  • Food and Beverage

    This segment includes quick-service establishments that offer snack food. The number of employees involved in this sector is smaller than that of larger full-service restaurants. Unlike restaurant services, the smaller sector largely relies on self-service. As far as the restaurant sector is concerned, the hiring parameters are completely different. Depending on the type of restaurant they hire their employees. If they are a fast-food and take-away type restaurant, they usually look for more reasonable, lower-skilled employees; however, fine-dining restaurants and cafes look for trained professionals who are experienced in this industry.

  • Accommodation 

    This sector ranges from caravan grounds right up to luxurious resorts. They are more location-oriented services. This is further divided depending on the consumer base they cater to. In the cities or high-end urban areas, the segment serves:

    1. People from the business industry

    2. Long-Stay visitors

    3. Backpackers

    4. Special travellers from the government, airlines, and military For the tourism industry, there are comfortable resorts that are maintained in the hill stations where people come and stay to spend their holiday time.

  • Travel and Tourism 

    The tourism sector is complex. Several countries run their economies’ larger chunks solely by relying on their tourism sector. This is the industry’s function, as it has to encourage people to travel so that they spend money on quality hospitality. There are seasons when this sector is at its peak, depending on the location, activities, and much more.

  • Entertainment and Recreation

    Entertainment businesses range from cinemas or theatres to tourist attractions such as zoos, museums, sports for spectators and sports for participants such as football, basketball, cricket and much more.

    Although there are segregated segments in this industry, the duties or responsibilities also overlap, given the kind of services offered.

What is Hospitality Management

The hospitality industry is highly differentiated by its multiple branches. It has various skilled and non-skilled employees who work in its different segments:

  • Administrative

  • Operational

  • Commercial

The activities of this industry make it a complex space that demands meticulous planning and management. Hospitality Management can be understood as an umbrella term that encompasses various smaller segments, including hotel management. Furthermore, it is largely service-driven management that ranges from maintenance and housekeeping to spa services, concierge, reception, and many more.

Also Read: MBA in Hospitality Management: Comprehensive Guide

Responsibilities that are involved in Hospitality Management

Depending on the segment of this industry, the responsibilities may vary. Largely, these are the following responsibilities:

  1. Accounting and Budgeting: Managing the Finances.

  2. Hiring: Interviewing, training and managing the staff.

  3. Daily Operations: Overseeing the daily operations

  4. Business performance: Constantly analysing the performance of the business and optimising its growth opportunities.

  5. Addressing Grievances: Ensuring that customer complaints are addressed and solved with immediate effect.

Why Entrepreneurs study Hospitality Management

Hospitality Management courses have gained popularity for the opportunities they offer. As an industry, hospitality is vast and provides employment in various segments. The reason for its predicted exponential growth also lies in the combination of practical as well as theoretical education that is imparted during the degree. The essential soft skills are paid more attention to and this automatically improves the quality of the job and the job role.

Colleges that offer Online MBA in Hospitality Management in India

Here is a list of colleges or universities that offer an online MBA in Hospitality Management. The fee chart mentioned here is subject to change according to university guidelines.

College or University  Programme Name Fee Chart 
Amity University  Hospitality Management INR 1,10,000/1st Year
IGNOU Hospitality Management INR 2,84,000
Parul University Tourism and Event Management INR 90,000/-
Chandigarh University  Travel and Tourism Management  INR 1,50,000/-

Related: Top 10 Online MBA Colleges in India

Career Prospects in Hospitality Management and Their Salary Structure

Here are the career prospects in the field of Hospitality Management. The salary chart mentioned here is subject to change depending on the company, job role, educational qualifications, experience, skills and many other factors.

Job Role Salary Chart
Hotel Manager  4.4 Lakhs to 6 Lakhs  per year
Guest Relations Manager  ₹ 1.2 Lakhs to ₹ 8.7 Lakhs
Travel Coordinator  ₹ 4.4 Lakhs to ₹ 6 Lakhs  per year
Concierge Manager ₹ 3.0 Lakhs to ₹ 10.0 Lakhs 
Food and Beverage Manager  ₹ 2.7 Lakhs to ₹ 15.6 Lakhs 
Event Planner  ₹ 0.3 Lakhs to ₹ 5.6 Lakhs
Front Office Manager  ₹ 1.3 Lakhs to ₹ 10.0 Lakhs 
Housekeeping Manager  ₹ 1.6 Lakhs to ₹ 11.7 Lakhs
Operations Manager  ₹ 3.0 Lakhs to ₹ 21.1 Lakhs 
Banquet Manager  ₹ 2.1 Lakhs to ₹ 18.2 Lakhs
Hospitality Manager  ₹ 1.0 Lakhs to ₹ 25.0 Lakhs

Also Read: Career Opportunities after MBA in Hospitality Management

Recruiters after Completing an MBA in Hospitality management

The list of recruiters is mentioned in the table. The salary is subject to change as it depends on various factors such as educational qualifications, experience, skills, job role, designation, location of the recruiter and other related parameters.

Recruiter Salary Insights 
Hyatt Hotels Corporation INR 5.8 Lakhs to INR 10 Lakhs 
Taj Resorts and Palaces  INR 2.4 Lakhs to INR 4.4 Lakhs 
Oberoi Hotels and Resorts  INR 9.2 Lakhs to INR 11 Lakhs 
ITC Hotels and Resorts  INR 31.2 Lakhs to INR 33 Lakhs 
Thomas Cook INR 6.3 lakhs to INR 7 Lakhs 
Cox and Kings INR 30 Lakhs to INR 32 Lakhs 
Radisson Group INR 8 Lakhs to INR 8.5 Lakhs

Source

Conclusion

Hospitality as an industry offers multiple opportunities to grow and enter a diverse range of fields like accommodations where individuals get to explore working with reputed hotels and resort chains across India and even worldwide. The industry can get a bit work-intensive in terms of the job roles it offers. However, the returns are pretty lucrative and often have innumerable windows to grow and get better opportunities. Eventually, it comes down to the following factors:

  1. Skills that are suitable for the job and contribute well to the role

  2. Experience working with recognised names in this industry

  3. Training effectively for the job role

  4. Knowledge about the industry, consumers, popular choices and trends

There will never be a dearth of opportunities to grow, and therefore, you must consider this specialisation in MBA to better understand career options.

All the Best!

Frequently Asked Questions

Q.1 Which is the most demanding profession in Hospitality Management?

Not just one, there are multiple such demanding professions in the field of Hospitality Management:

  1. Hotel Manager

  2. Food service manager

  3. Executive Chef

  4. Event Manager

  5. Revenue Manager

Q.2 Which recruiter in Hospitality Management offers the most lucrative opportunities? 

Here are some of the recruiters who offer lucrative opportunities:

  1. ITC Group of Hotels

  2. Oberoi Group of Hotels

  3. Le Meridien Group of Hotels

  4. Casino Group of Hotels

  5. Hilton Group of hotels and resorts

There are many more such hotels and resorts that have chains across India and even worldwide.

Q.3 Is Hospitality Management a growing career?

Yes, Hospitality Management is a growing career, given the demand for the services offered by the industry. People are fond of travel and enjoying a quality stay at hotels and resorts that offer high-end services. This demand automatically generates the demand for hiring a good team of employees to execute these responsibilities.

Q.4 Does MBA in Hospitality Management also include travel and tourism?

Yes, travel and tourism is a part or a segment of this vast industry and hence, the MBA degrees in Hospitality Management also offer this specialisation.

Q.5 Which are the top five recruiters in Hospitality Management in India?

Here are the top five recruiters in India

  1. Hire GlocaHyatt

  2. ITC Hotels

  3. KTek Resourcing

  4. Marriott International

  5. Taj Hotels


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