Operations Manager: Definition, Roles and Responsibilities, Qualifications, Salary & More

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Aayushi

31 January, 2025

Operations Manager: Definition, Roles and Responsibilities, Qualifications, Salary & More

Every business thrives on effective operations management for its success. During earlier times,  operations always worked quietly with little attention, but the situation has changed drastically now.

Due to the constant disruption of the global supply chain and the increasing demand for company responsiveness, operations management has come to the forefront in companies.

Constant reassessing and rethinking are taking place in companies. To make their procedure more effective so that they can deal with the fast-changing business environment and provide a solid basis for their businesses.

Thus, operations managers are required at every level of decision-making, which can affect the profitability, long-term success, and competitive advantage of the company.

What is Operations Management?

Operations management is the practice of overseeing different activities within a company. It includes the efficient use of resources, successful manufacturing processes, and the practice of setting goals and targets.

In this field, you have to deal with several strategic issues, including how big industrial facilities should operate, developing project management strategies, and network designing for information technology. Organisational planning and manufacturing processes are key components of operations management.

Lee Lacocca rightly said,

“In the end, all business operations can be reduced to three words: people, product, and profits.”

Who is an Operations Manager?

An operations manager is a person who oversees and manages the entire production process in an organisation. They aim to guarantee that an organisation is profitable by carefully balancing cost and income.

Operations managers work closely with other team members to boost production, provide high-quality goods and services, and guarantee client satisfaction. Their role is crucial for the smooth functioning of the business. In some organisations, they are also known as Chief Operating Officers or COOs.

How to Become an Operations Manager?

Here’s how you begin your journey to the exciting career of operations management. Take it as levelling up in a game – unlocking new opportunities with each step.

  • 1️⃣
    Complete Higher Secondary: The aspirant must complete higher secondary with subjects like mathematics, accounts, statistics, economics, and business studies with a minimum of 50% marks.
  • 2️⃣
    Undergraduate Degree: The second step is to complete an undergraduate degree in disciplines like finance, accounting, or business management.
  • 3️⃣
    Work Experience: Try to accumulate relevant work experience in your chosen niche. It can be an internship or junior-level job role. Meanwhile, continue to improve your interpersonal skills and stay updated with newer technologies.
  • 3️⃣
    Complete an Online MBA: At some point, you may feel that a bachelor’s degree alone won’t get you a high-paying job in this field. So, the next step could be to complete an online MBA degree in operations management, supply chain management, or financial management. These types of degree programmes will give you the knowledge and skills that are required to get started in business operations.

Roles and Responsibilities of an Operations Manager

An operations manager has different roles and responsibilities depending on the type of organisation they are associated with. However, a few generic roles performed by operations managers are:

Managing the Company’s Processes

The organisation’s procedures need to be effectively implemented and maintained by an operations manager. He would develop partnerships and alliances with other organisations and ensure the smooth functioning of the company.

Recruiting Personnel

Any organisation’s operations also include a significant portion of human resources. The operations manager will either be directly in charge of the HR division or assist the HR in recruiting qualified and deserving candidates.

Maintaining Inventory

Inventory management is crucial for operations managers who work in retail companies or for companies that sell certain types of goods. He will look after the overall development and implementation of inventory-related work for the company.

Maintaining the Finances

A significant component of the operations department is accounting and finance. The operations manager will either be managing the accounting department or will actively monitor budgets, auditing, revenue expansion, and profitability.

Reporting to the Senior Management

An operations manager works with the board of directors and reports on the company’s work. He ensures that the processes and policies and suggests necessary changes to improve the work process. He also makes sure that all legal and regulatory documents are in place and filed on time.

Salary of an Operations Manager in India

According to Ambition Box, a job portal the salary 💸 of an operations manager ranges from ₹4.0 lakh per year to ₹19.0 lakh per year. The salary bar varies as per your skills, experience, location, and industry. On an avegare, the salary of an operations manager is over INR 10.9 LPA

Takeaway

The position of Operations Manager is essential for ensuring organisational success. They also keep up with market developments and use their expertise to promote growth within the organisation by adopting cutting-edge technology, techniques, and best practices.  They play an important role in transforming operational outcomes.

If you are a detail-oriented person and enjoy being organised, if you frequently advise others on how to make improvements or identify alternatives, then operations management is the right career for you.

FAQs

Q1. What are the 4 types of operation management?

There can be several types or aspects of operations management depending on the industry but the broad 4 types of operation management include – supply-chain supervision, inventory handling, quality management, and production planning.

Q2. What are the top companies that employ Operations Managers?

There are a few companies like Amazon, Flipkart, Wipro, Axis Bank, HDFC, and Genpact which require full-time Operations Managers to supervise daily activities.

Q3. What is the minimum qualification required to become an Operations Manager?

The minimum qualification required to become an Operations Manager is an undergraduate degree in subjects like finance, business management, supply chain management or operations management.

Q4. How much experience is typically needed for an Operations Manager position?

The answer to this question varies deeply based on education and the qualifications of an individual. However, this is a mid-level position and thus, a work experience of anywhere between 4-5 years would be required to become an Operations Manager.

Q5. What is the average annual salary of an Operations Manager?

The average annual salary of an Operations Manager is ₹7 lakh per annum.

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